Return / Refund Policy

Our policy for return and refund is 30days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
If it was a change of mind before the order is shipped out, please reach out to us immediately at refunds@paintforlife.com.au So, we can stop sending the product and process a refund.

Any returns because of below reasons within the 30 days from the day of purchase, you will have to pay for shipping cost. Please send it via a tracking postal service. Upon receival the product will be checked and then the refund will be processed with remittance advice to the bank account advised by you.

· Order by mistake,
· Change of mind,
· No longer needed,
· You did not like the product.
On some occasions Paint for Life will cover the shipping cost, as below
· Damaged product,
· Ordered and received items are different.

Exchange policy

Any exchange of products will have to be within the 30days from the day of purchase, shipping cost will have to be paid by you for the return. Please note the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please send it via a tracking postal service. Upon receival the product will be checked and then the exchange item will be dispatched.